Exchange Policy

LEGAL TERMS

Exchange Policy

1
Quality Commitment
We take great care to ensure the highest quality across all Lia products.
2
Eligibility for Exchange
Exchanges are exclusively accepted for items that are damaged, defective, or incorrectly delivered.
3
Exchange Timeframe
Any requests for exchanges must be submitted within 3-5 working days from the date of delivery, accompanied by a valid proof of purchase.
4
Item Condition
To qualify for an exchange, products must be completely unused and in their original packaging.
5
Verification Process
Please note that all exchange requests are subject to inspection, verification, and final approval by our team